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Have you hugged your heat pump today?


Lightly logoEnergy-efficient ductless heat pumps are winning the hearts and minds of customers

If they didn’t sit so high up on the wall you might try to hug them. People just love-love-love their ductless heat pumps.

These little workhorses — popular in Japan and Europe for years — are gaining ground in the Northwest, offering quiet, efficient cooling and heating. What’s not to love?

Photo of Glen Ferrier with ductless heat pump

Glen Ferrier says his family’s comfort “has gone way up” since installing an energy-efficient ductless heat pump in their Leavenworth home.

Since Chelan County PUD began its ductless heat pump program in 2012, about 35 customers have installed units in their homes and taken advantage of rebates of $750 per household. Among them are Glen and Jacqueline Ferrier of Leavenworth, who wanted to supplement the baseboard heat in their 35-year-old home and add air conditioning.

“Our comfort level has gone way up,” said Glen, a retired Forest Service silviculturist. “I just love this thing.  I can’t say enough about it. I come home when it’s hot, turn it on and it’s cool before you know it.”

The Ferriers had no air conditioning before installing their ductless heat pump. Their electric bills are slightly higher in the summer now, Glen said, “but who’s to complain? Our electricity here is ridiculously cheap.” Winter bills have gone down. And because the Ferriers don’t need to use their wood stove as a backup nearly as often now, they’re saving money on firewood, Glen said.

The home is 1,600 square feet on two levels. The ductless heat pump provides heating and cooling for the kitchen, living room and down a hallway to three bedrooms. Fans installed prior to the heat pump help circulate the heated and cooled air.

PUD rebates are open to customers with electric furnaces, baseboard, wall or radiant heat living in site-built, single-family homes up to a four-plex. Manufactured homes with furnaces are eligible, but manufactured homes using baseboard or wall heat are excluded. Customers are eligible for one rebate per household.

Details are on the PUD website or by visiting goingductless.com.

  1. Marie says:

    We looked into getting a ductless heat/AC unit but the cost was about $10,000. We just could not afford it.

  2. Susan says:

    How long has it been since you sought contractor estimates? As with most new technologies, costs eventually go down. That being said, we know these units are spendy; that’s why we offer the rebate. Manufacturers sometimes offer discounts, too, so if you’re still interested you might watch for those.

  3. Robert Love says:

    Where can I see one to get more information.

  4. Susan says:

    We will have a Mitsubishi display in the PUD lobby, 327 N. Wenatchee Ave., in October. In the meantime you can contact a contractor. Use this link to access the “Find an Installer” page at goingductless.com: http://bit.ly/DHP_Installers

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